uPhongolo Municipality is embarking on a customer survey to understand its customers better, to understand their perceptions about the Municipality and the services provided by the Municipality in order to understand the areas that the Municipality has to improve on and those which it is doing well on.
The Municipality currently provide the following services and therefore the questionnaire is structured to get and understand of customer perceptions.
Electricity Supply
Residential Streets, Roads, Sidewalks and Pavements
Storm water
Housing
Building plans and land use applications
Refuse removal
Municipal parks and playgrounds
Municipal Sports fields and Stadiums
Fire Services
Disaster Management
Traffic Services
Environmental Protection
Community Halls
Thusong Centre
Libraries
Local Economic Development
Tourism
Community Participation
Cemeteries
Billing and Collection
QUESTIONNAIRE:
The information provided in this questionnaire will be utilised only to understand the Municipality’s performance and how the communities of the uPhongolo Municipality area perceive the staff and services offered by the Municipality. Respondents will be by no way be victimised due to the feedback provided.
You can create your survey by duplicating the questions of this survey into yours. Please do not forget to upvote this survey to thank its creator for their generosity.
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